This Refund & Return Policy is provided by Rev Holdings LLC, doing business as Revolution Elements at revolutionelements.net.
Legal entity: Rev Holdings LLC
DBA: Revolution Elements
Business address: 3161 Sunridge Heights Pkwy #2413, Henderson, NV 89052, United States
Email: Holdingsrev@gmail.com
Phone: (323) 523-6527
30-Day Satisfaction Guarantee
If you are not satisfied with your purchase, you may request a return/refund within 30 days of the delivery date. To start a return, contact us first so we can issue an RMA (Return Merchandise Authorization).
Is an RMA Required?
Yes. An RMA is required before returning any product. Email Holdingsrev@gmail.com with your order number, the product(s) you want to return, and the reason for the return. We will reply with an RMA number and return instructions. Packages returned without an RMA may be refused or delayed.
What Is Covered
- Unused or used cosmetic products purchased on revolutionelements.net, within 30 days of delivery
- Damaged, defective, or incorrect items (contact us within 48 hours of delivery with photos and your order number)
What Is Not Covered
- Returns requested more than 30 days after delivery
- Products that are not from the original order / not purchased from revolutionelements.net
- Products returned without an RMA
- Products that arrive at our facility empty, missing, or with packaging that prevents product identification
- Orders marked delivered by the carrier where the customer refuses inspection / photo documentation for claimed damage after a reasonable request
Who Pays for Return Shipping?
- Damaged, defective, or incorrect items: Revolution Elements covers return shipping after the RMA is approved.
- Change-of-mind / satisfaction returns: The customer is responsible for return shipping costs unless we specifically agree otherwise in writing when issuing the RMA.
Return Address
After your RMA is approved, ship the product(s) to:
Rev Holdings LLC / Revolution Elements Returns
3161 Sunridge Heights Pkwy #2413
Henderson, NV 89052
United States
Write your RMA number clearly on the outside of the package and include it inside with the order number.
How Refunds Are Processed
Once we receive and inspect your return, we process approved refunds within 5–10 business days. Refunds are issued to the original payment method used at checkout.
When Will the Credit Appear on Your Card?
After we issue the refund, cardholders typically see the credit on their statement within 5–10 business days, depending on their card issuer/bank. International or certain card networks may take longer.
Exchanges
We do not offer direct product exchanges. If you want a different product, request a refund under this policy and place a new order.
Chargebacks
Please contact us before initiating a chargeback so we can resolve the issue quickly under this policy.
Contact
Refund / return questions:
Email: Holdingsrev@gmail.com
Phone: (323) 523-6527